Key Info for Clients

Key Info for Clients

Certificate return time is 24 hrs after a site visit. Via email only in pdf format.

*Please note. Certification will not be released until payment has been received unless you are an existing account customer or have been pre-approved.

1. Standards and Competence

All Portable Appliance Testing (PAT) carried out by  HMO PAT Testing is conducted in accordance with the IEE Code of Practice for In-Service Inspection and Testing of Electrical Equipment (Current Edition). Testing is undertaken by a qualified PAT tester holding the City & Guilds 2377-77 qualification for the inspection and testing of electrical equipment.

We maintain full Public Liability Insurance, and copies of our insurance certificate can be made available upon request.

2. Scope of Testing

The PAT inspection includes:

• Visual inspection of equipment and flexible cables

• Testing using calibrated test instruments (with annual calibration certificates available)

• Functional checks (where applicable and safe)

• Labeling of tested equipment with a pass/fail sticker

• Digital certificate/report with test results provided within 24 hours

3. Client Responsibilities

To ensure testing is carried out efficiently and safely, clients must:

• Provide reasonable access to all appliances requiring testing

• Ensure that all equipment is available and ready for testing

• Inform us of any equipment or areas requiring special care, access control, or are considered business-critical

• Back up all data prior to the inspection of IT-related equipment

• Ensure an authorised person is available on-site to liaise and provide access

4. Limitations and Exclusions

While every effort is made to test all portable and fixed electrical equipment, certain limitations apply:

• Critical Equipment: We will not test servers, live IT/network infrastructure, security or alarm systems without prior written consent. These items may require specialist handling or an agreed safe shutdown procedure.

• Live Testing: Equipment must be unplugged and isolated from power to be tested. 

• Battery Operated Devices: Items powered solely by batteries (with no mains connection) are not covered.

• Repairs: We do not carry out repairs or maintenance beyond re-terminating plugs and replacing fuses.

5. Test Equipment

All test instruments used are regularly calibrated to ensure accuracy and compliance. Calibration records are available upon request.

6. Acceptance of Terms

By engaging our services, you (the client) acknowledge and accept the terms and limitations set out in this disclaimer. HMO PAT Testing cannot be held liable for any losses or damages resulting from equipment failure after testing, misuse, or issues arising from non-compliance with remedial actions noted in the report.